This page seeks to answer the questions that people commonly ask about cremation. If you would like to get more information or pose an interesting additional question, please contact one of our local cremation managers, your local funeral director, or send us an email. Please vote for the question, which is most important to you.

How can I be sure that the remains will be kept separate?
  The chamber of the cremator is designed for one coffin only. Therefore each cremation is carried out separately.

Is the coffin cremated as well?
  Emphatically, yes.

Is cremation more affordable than standard burial?
  In general, yes. The costs of a new grave is much higher than the fee charged for cremation. Moreover, the space requirements for an urn are much less than for a coffin.

Is cremation sustainable and environmentally friendly?
  Yes, all our crematories are equipped with post-combustion chambers and modern filtration systems, which considerably undercut the very stringent German governmental emission directives. Most emission values are controlled continuously through live-measurements by the environmental department. Moreover, there are further independent investigations on site at least once a year.

Can I visit the crematorium to make my own impression?
  Yes, you are very welcome to visit our crematories. To arrange an appointment please contact your local cremation manager’s office one day ahead. In general, our staff will show you around even without an appointment, if time allows and no service is taking place. You can find the relevant phone number and email on the individual pages of our crematories (see locations).

What happens to the coffin after the mourners have left?
  The coffin is transferred into the crematory and placed into a cool storage facility, until the cremation takes plates. The name plate is re-checked by the cremator technician. An identity card accompanies the coffin and the cremated remains throughout the process until they have been collected from the crematorium by the applicant or the funeral director. The coffin is cremated and the ashes are generally available for collection after 24 hours.

What happens to the coffin after the mourners have left?
  The coffin is transferred into the crematory and placed into a cool storage facility, until the cremation takes plates. The name plate is re-checked by the cremator technician. An identity card accompanies the coffin and the cremated remains throughout the process until they have been collected from the crematorium by the applicant or the funeral director. The coffin is cremated and the ashes are generally available for collection after 24 hours.

What happens to the ashes?
  The crematorium or funeral director will retain the ashes for a short period. This allows the family the opportunity to make the appropriate arrangements.

Are there any religion that does not approve of cremation?
  Yes. Cremation is forbidden by Orthodox Christians, Orthodox Jews, and Muslims.

Are there any special procedures before a cremation takes place?
  Yes. Your funeral director ensures that all required forms are completed. Pacemaker must be removed by the funeral director or the medical mortuary technician.

Should I remove jewelry?
  It is not necessary to remove jewelry. It is, however, not possible to recover any items after the cremation is finalized. Certain materials such as glass, metals, electronic devices with batteries and PVC are not permitted.

Can I have any kind of service I want?
  Yes, of course. Both religious and non-religious services are possible.

What can I do with the ashes / cremated remains?
  They may be placed in a family grave, columbarium, or urn nice. Furthermore, the ashes can be scattered at a suitable location on the cemetery or into the sea (special application necessary).

Can I have a memorial at the crematorium?
  Please check the individual website of your crematorium.

Can the ashes be sent to another area or country?
  Yes, the crematorium can arrange that. You may also ask your funeral director.

Is cremation governed by a code of practice?
  Yes. Moreover, most of our crematoria are part of the RAL quality alliance and the quality group “Die Feuerbestattungen”. Members of both institutions self-regulate certain quality conditions for private crematoria that go beyond what is required by the government.

How can I make my wishes for cremation known?
  We strongly encourage you to contact your funeral director in time to discuss pre-arrangements. This allows you the opportunity to ensure that all your wishes are adhered. Informing your family and close friends is a good idea. Ideally, you leave a handwritten instruction. Leaving it in your will is not recommended, as it might not be read until after the funeral.